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Sms message with ink
Hi, I’m using Zapier/Smsapi/Smartsheet integration and it doesn’t work because my sms contains link. However I’m sure that smsapi app allows links in their messages. Please, help
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Automated Workflows - Notifications not sending on Teams nor Email
Good morning everyone and happy Monday, I have been trying to sent automated notifications for my smart sheet but I can't seem to get it right. The smart sheet is shared in a public workspace and everyone in that workspace has permission to view/edit the cells. When the conditions of the workflows are met however... I…
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What triggered this email from Smartsheet that said "Here's a quick update on this attachment"?
Hi there, Someone on my team received this strange email from Smartsheet that we have never received before. we have been using this sheet for over 18 months now and never received something like this. Any insight on what triggered this? The attachment in question was included in a form and then updated via comments the…
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Approval Request Declined Comments
So right now I have a notification set up that when an approval request is set to "declined" it will send an email to the submitter telling them that it has been denied. In the delivery options I also have it set to include the comment which would be filled out by the person declining the submission. The problem I am…
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Survey Populating Rows with Data
Hi! I am trying to create a survey that will be sent to external customers. Customer's name, email & project data is populated into Smartsheet. Automated trigger generates email. For example when box is checked an email will be generated & sent to contact in a cell. The automated email containing the Survey is emailed to…
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How to validate a sheet cell when user saves the record?
Is there a way to validate when a sheet cell contains incorrect data and tell the user to correct it then WHILE STILL IN THE SHEET, without sending an email for the user to go back and correct it? My scenario is that we want people to report how many hours they worked on a project for a given week and use the week ending…
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Including Row Comments in a Message Only Alert Someone Notification
I have a scenario where I use the Alert Someone Workflow action, but have it configured to include message only. This is because the users that I'm alerting do not have view or edit access to the sheet. They simply enter requests via a form and receive a receipt of their submission and a notification when the request has…
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Smartsheet reminder/alert via SMS
Hi all, My organization would like to set an automation that will send an SMS message to a customer when a date is reached. Does Smartsheet support this? Is there an integration that can help with that? Thanks!
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How to track delivery and read receipts when Smartsheet generates automated email notifications?
We need evidence of implementation for legal and auditing purposes. So, we need to track delivery and read receipts on email notifications. We rely on Microsoft 365 Outlook for email. Can Smartsheet work with Outlook to provide these features? If so, how could it be set up? If not, how could we set up an email framework…