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Assign Workflow issue
I think I've been looking at this for too long and I need help! I received this message "We had additional conditions set up that didn't show disabled, but wouldn't assign on this workflow so we changed them to be OR and apparently it still isn't assigning but isn't showing as broken either" In the attached picture, is…
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Auto send out form
Hi All Good day to you. Is there a better way to auto email form (bi-monthly basis) to a user outside our organisation? The user will be required to update the information in the form and submit it back to us. Currently, we are using "send update request" to auto email out the form Million thanks in advance Patrick
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Email Validation in Forms
Can we validate if the entered email address is valid in Smartsheet forms? I used the contact column hoping it will validate in the content entered is an email address but no luck. Is there any other way?
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Issues with alerts - not sending 'right away'
I created alerts to be sent 'right away'. However, we are receiving them via email several hours later - sometimes 12 hours later. I confirmed that I checked 'email' in my notification settings. Can you please help me figure out why there is a delay?
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Contact Card email address fo automation
Hi All, I have a sheet where customers send a submission and get automated emails with field data that they submitted. I want to provide details of the assignee of their submission but want to provide the assignees email address stated on their contact card - is there any way of doing this? I currently grab field data by…
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Notification Trigger 44 Weeks After Date
Hello, I'm trying to set up an automatic notification for training reminders without using helper columns. I'd like to set up the trigger date as 335 days after a specific date (4 weeks before they need to renew). For example, if they renewed their training on September 28, 2020 then they would get a reminder notice on…
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Can automated messages not include the owner's name on the email?
I have a sheet where having the owner's name on the notification is causing confusion so I was wondering if there was a way to remove it? I know that we can set up a licensed account with a generic email address and give it ownership of the sheet in question but I was wondering if there was another way to accomplish this…
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Webinar recording: Work seamlessly with Smartsheet and Microsoft 365 integrations
Missed the webinar? Watch the recording here: Work seamlessly with Smartsheet and Microsoft 365 integrations. Increase productivity and real-time collaboration with our Microsoft 365 integrations. In this webinar, we'll share how your organization can streamline work across Smartsheet and Microsoft products, including…
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Can chat conversation notification be directed to the report rather than the main sheet?
I have multiple vendor reports created from a master sheet but when I make comments to update them on a sku for the vendor to see and/or respond to, they get an email notification linking them back to the master sheet instead of their individual report. The notification also provides them the master sheet row vs. the row…
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use more e-mail adresses at submission of a form
Hi, Is it possible to use multiple e-mails in the send me a copy e-mail submission? I want to be able to use this feature so we can send out the report as it is made. I tried several delimiters but non worked.