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Is there an ability to edit comment notifications in smartsheet?
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(SS Gov and Gov email) How to resolve 'disable' link (Gov) when email sent to Gov customer
(Note: I am posting the same @ different group/community. Please ignore if read already) Our experience with SmartSheet Gov (below) In the event of invitation from SmartSheet to become a member, edit a sheet and request for update, the email received in the outlook to any user with “mil.mail”, links are disabled and…
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Is it possible to change the "sender" for an email alert?
I would like to set an automated alert (reminder) and want to avoid a lot of replies... So is there any possibility to change the sender into a general email-account or any other work around to avoid replies? Thanks in advance and happy weekend! Julian
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Multiple Notifications/Emails for single workflow
I put together a workflow that sends an email for approval, however whenever the project is approved it email blasts the contact who made the request (sends out like 7 emails/notifications) that all say the same thing. Is there a way to only have it send one? What could be causing this?
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How to stop Auomations from combining two form entires
I have a Smartsheet form that when submitted triggers and automated email. However, if two forms are filled out within a minute or two of each other it combines both entries into one automated/combined email that is sent out. I want each form submitted to have its own automated email, how do i turn off the "combined"…
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Sending email, update requests and comments
Hello! I'm trying to use Smartsheet as a service request system for my team (data analysis and database management). End users only access the form, which I've embedded on a SharePoint site. Part of what I am trying to figure out is emailing with end users (who do not have Smartsheet accounts) and having that save to the…
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Please help: update request notifications have stopped working
Hello. I am no longer receiving notifications of update requests. The update requests are being created, and show up in the "Requests for You" section on the home page, but no notification (via email or push notification) is coming. It was working fine two days ago but notifications (of update requests specifically)…
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Anybody else getting all notifications twice?
All the notifications being sent to me from automation@app.smartsheet.com are being sent two times simultaneously:
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Unable to Edit DNS Records for Custom Email Domain
Hello! I am a system admin for my company's smartsheet account and I am trying to set up our Custom Email Domain. I have already verified our domain and turned on user auto provisioning. I sent our IT person the instructions on creating the DNS records, they confirmed they did this, but I am unable to verify our Custom…
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Add Attachments from a Reply in an Email to the Corresponding Row in Smartsheet
Hello! I am trying to create a successful ticketing process in Smartsheet for my company. I am about to pitch to the COO to use Dynamic View as an easy interface for our end users when handling incoming tickets. There is one functionality that I cannot seem to fix that would be HUGE for the end users here. NOTE: All ticket…
