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Anyone else have Resource Management notifications automatically enabled at the account level?
We've had RM set for up years, but as of late last week, ~3/12, email notifications are being sent out of RM when a change is done on the SS project site. These are not new projects and I am one of two Admins, so I know that we did not make any changes either in SS or RM. Has anyone else had this issue or know why this…
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Contact Format Changes - Affects Automation
For most users that have been in our Smartsheet account before, the format of the email address changes from "first.last@email.com" (even if they don't set up a profile) to "First Last". It still appears to be a contact but the automatic emails do not get sent unless I go to Edit Contact, remove the "First Last" and…
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Reply to a comment without @ should send notification
When person A enters a comment on a row and person B types a reply, no notification is sent to person A unless the @ feature is used in the reply comment. Most people do not know this -- the expectation when you reply to someone's comment is that a notification will be sent since you are replying directly to their comment.…
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Automation no longer working
I have a project intake sheet with an automated email to me whenever a new project is submitted. It was working and now it's not, and I'm not sure why. Here's a snapshot of the automation: I am receiving the notification in Smartsheet and I've made sure that my automation settings are set to "unrestricted". I've also…
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Is it just me or have URLs stopped working in Alert/Email automations?
We cannot click URLs in Smartsheet alerts, update requests or approval automations. Is this everyone's experience? See how the URL is not clickable
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Mode date related features
When a date is changed on an action, we would like for SS to be able to determine if the new date is Before or After the initial date. This would be a real game changer for tracking projects deliverables.
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Generated Documents as Email Attachments
As the topic states, it would be great if we could simply attach our generated documents to an e-mail with a quick message OR remove everything except for the custom message and the link. ------------ Full explanation: We use a form to gather a sales request from customers (perfect, no notes). Then we use an automation to…
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How do I force "Send from Triggering User" to send from sheet owner?
All three options for automated emails - are poor options, is there a workaround somehow? Send from Triggering user - We have a department full of people manually clicking a button which sends an email to clients, the client will not recognize their individual names. Send from Organization - My department has its own name,…
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Power Automate and Smartsheet
I want to use Power Automate to send a professionally formatted email with Smartsheet data embedded in it. For example, Power Automate would receive the person's name, email, and pre-filled form's link text (instead of a long URL) and compose/send an email. I know Zapier can do this, but our team doesn't want to pay for…
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Can I insert "Tiggering User" into alert email Text?
When creating and automation alert SmartSheet allows you to register the "Triggering User" within the email address of the sender. However I would prefer all our emails to come from "SmartSheet Automation" but it would be good if the Triggering User name can be included within the body of the alert email text. Does anyone…