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Merged: Rich Text Formatting in Workflow Emails
This discussion has been merged.
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Update Request emails not including message text?
Hello, We're having an issue where, when update requests are sent, they don't include the message text that we set in the automation settings. Instead they have the default 'Please update my online sheet.' I've included images of the automation setting, as well as the email that gets sent: As these update requests can be…
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Repeated reminders for no response to update request
Hello, is there a way to set up notification for reminding the update owners to complete their updates until they are done? For example, the due date is 12/10 and the update owner hasn't updated the status. I would like to send them daily reminders until they have changed the due date and/or update the status.
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Remove "send me a copy of my responses" in Approval Requests
The email sent to users when they check the box of "send me a copy of my responses" in Approval Requests includes a link to the internal sheet which doesn't make sense and is confusing to external users who may not have access or full context to Smartsheet. I really hope Smartsheet can consider a feature enhancement to…
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Request Update in Conversation
I have just inherited a sheet that is being used weekly status report. My PMs have been logging in and updating a single box with an update on the weeks progress. So far, so good. I want to change to use the conversations tab so we retain the history, and use the "latest comment" for the field on the sheet. I wanted to use…
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Notification Bell. Automatically remove notices that have been read from view
At the Notification Bell, I know you can remove ALL notifications if you wish, as well as manually Trash individual notices, but can the "read" emails be removed so that the user doesn't need to scroll through them to find the un-read emails? Or maybe an option to manually delete the "read" notices?
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Wasn't there 1 email sent for multiple approval requests?
Hello! I have an annual process where I trigger an approval workflow to approve/decline the way controls are written. Previously there had been one email that was generated for all of the approvals assigned to the same person as long as they were triggered at the same time. I just tested the process and sure enough that…
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Possible to send MS Outlook email Templates once a task is reached
I am trying to set up outbound emails to send to external parties for their deliverables, setting timelines, and forms to complete once certain milestones/tasks are reached with in a project. Is it possible to have a email template built / added and have that template pull in information from the sheet summary such as…
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NO REPLY Email.
Hello all, Does smartsheet has the ability to send a NO REPLY email from an automation? I build a solution and now i am getting a lot of emails from the recipients. i need to kind of have them not be able to answer or reach me through my email. i did change the owner of the sheet as well but still getting emailed. Also in…
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Verify/View Automated Email Notification
Is there a way to view a log of the automated emails that have gone out? Some clients are receiving them and some are not so we want to have a system-generated log of what went out. Does this exist? The Activity log does not show this.