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Can I insert "Tiggering User" into alert email Text?
When creating and automation alert SmartSheet allows you to register the "Triggering User" within the email address of the sender. However I would prefer all our emails to come from "SmartSheet Automation" but it would be good if the Triggering User name can be included within the body of the alert email text. Does anyone…
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Merged: Allow editable formatting in automated emails
This discussion has been merged.
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Resource Management Alert Notification of Over Allocation
I'd like to see a notification alert when adding a contact if they are over allocated somewhere else. Currently, the heatmap at the side only shows that a resource is over allocated, yet still allows you to schedule. There should be some sort of stop mechanism so this does not occur. Having an alert that the contact we are…
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Duplicate/triplicate email from one notification
Hello! I tried the standard duplicate the notification and delete the old one already (which fixed it for a few days) but it has not started sending multiple emails again. This is the message I received "Hey, our head of recruitment just told me that the recruiters are getting like 8-9 emails every time a new hire…
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Sending a SINGLE email with some contacts in "To" and "Cc".
Hi, I have several automations set up to email coworkers.However, usually I need everyone to be literally on the sameemail. I understand that ultimately smartsheets wants/thinkspeople are going into smartsheets to "work" but sometimesthat's not the case, sometimes you have people outside yourorganization or whathave you…
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How to set up automatic notification when entire column meets the criteria?
We are trying to build a monthly checklist with various tasks our team members need to complete. Some of these tasks need to be completed before another task on the checklist can be completed. Specifically, we need our users to upload their payroll cash batches into our accounting system before another user can populate…
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Smartsheet Support Ticket Emails: Include More Details in the Emails!
Whenever I get an email from Smartsheet about a support ticket that was updated, closed, requests more information, or about anything for that matter, it almost never includes important details of the ticket. Easy-to-implement recommendations for EVERY email sent by support regarding a ticket: Include a direct link to the…
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What happen to clear all Notifications?
What happen to clear all Notifications? In the notification tab, we used to have the option to clear all notifications at once. Now, I have to remove each one manually, which is quite inconvenient.
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Merged: Email a snapshot of a Dashboard daily.
This discussion has been merged.
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Email & Slack notifications
Hello, i have a few members of my team setup to receive Email & Slack notifications when a sheet is changed. i am the only one receiving notifications by email & slack, the team members settings are setup the same as mine but after multiple tests they aren't receiving the notifications.