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Having issues with notifications being sent when it shouldn't
Hi I have created sheets where a Manager has to update the a column with yes and no. If there is a yes and no in the column then the notifications should not be sent. What am I doing wrong with my notifications? Please help!
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Anyone else have Resource Management notifications automatically enabled at the account level?
We've had RM set for up years, but as of late last week, ~3/12, email notifications are being sent out of RM when a change is done on the SS project site. These are not new projects and I am one of two Admins, so I know that we did not make any changes either in SS or RM. Has anyone else had this issue or know why this…
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Contact Format Changes - Affects Automation
For most users that have been in our Smartsheet account before, the format of the email address changes from "first.last@email.com" (even if they don't set up a profile) to "First Last". It still appears to be a contact but the automatic emails do not get sent unless I go to Edit Contact, remove the "First Last" and…
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Reply to a comment without @ should send notification
When person A enters a comment on a row and person B types a reply, no notification is sent to person A unless the @ feature is used in the reply comment. Most people do not know this -- the expectation when you reply to someone's comment is that a notification will be sent since you are replying directly to their comment.…
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Automation no longer working
I have a project intake sheet with an automated email to me whenever a new project is submitted. It was working and now it's not, and I'm not sure why. Here's a snapshot of the automation: I am receiving the notification in Smartsheet and I've made sure that my automation settings are set to "unrestricted". I've also…
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Is it just me or have URLs stopped working in Alert/Email automations?
We cannot click URLs in Smartsheet alerts, update requests or approval automations. Is this everyone's experience? See how the URL is not clickable
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Mode date related features
When a date is changed on an action, we would like for SS to be able to determine if the new date is Before or After the initial date. This would be a real game changer for tracking projects deliverables.
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Generated Documents as Email Attachments
As the topic states, it would be great if we could simply attach our generated documents to an e-mail with a quick message OR remove everything except for the custom message and the link. ------------ Full explanation: We use a form to gather a sales request from customers (perfect, no notes). Then we use an automation to…
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How do I force "Send from Triggering User" to send from sheet owner?
All three options for automated emails - are poor options, is there a workaround somehow? Send from Triggering user - We have a department full of people manually clicking a button which sends an email to clients, the client will not recognize their individual names. Send from Organization - My department has its own name,…
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Power Automate and Smartsheet
I want to use Power Automate to send a professionally formatted email with Smartsheet data embedded in it. For example, Power Automate would receive the person's name, email, and pre-filled form's link text (instead of a long URL) and compose/send an email. I know Zapier can do this, but our team doesn't want to pay for…