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Free User can't modify sheet
Hi All, I have shared a sheet with an unlicensed use with the role as "Editor - Can Share", but it can only access to the sheet in Only View mode and it cannot edit. What i'm doing wrong? Thank you in advance, BR --Dennys
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Collaborating outside my organization which uses SSO
Hello, My IT department is telling me that it's not possible to share any resources with external parties because we use SSO to log in. Based on the article below, I thought our Admins could enable this feature if we publish an item. Is there any way around this, or are there truly limitations with an SSO type account…
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Force Publish links to open in same window
Hi there, Hopefully a quick one: Is there a way I can force publish linked to open in the same window, rather than opening a new tab every time? We have built a network of dashboards + portals that we share externally via a publish link, but as you navigate between them you end up opening 100s of tabs because of the way…
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Sharing a folder in a workspace
We created a workspace called "Active Projects" to share with the full company and are wanting to share specific folders in that workspace with customer project team as "commenters". I found it seems I can only share at the workspace level. Is there a better way to manage this so that I can share all folders with the…
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Permission when sharing dashboard
Hi, I've shared dashboards to unlicensed users in my company with "admin" permission. However, some can edit the dashboard; some can't (they don't even see the pencil icon near the share button). I don't know why because they are all unlicensed users shared with admin permission. Can someone know about this and help me…
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SmartSheet for Success Plans - Client Confusion
Hi All! I am using SmartSheet for client-facing mutual success plans and have been running into the confusion point where they believe they cannot use it since they are not paying for SmartSheet and SmartSheet required them to begin a free trial. How are others getting in front of this confusion from clients? Are there…
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Granting access to workspaces
Who grants access to workspaces/sheets? Staff A (admin) shared a workspace with Staff B, but the email to allow access to the workspace for Staff B came to me (owner). Can't Staff A who is admin of the workspace allow them to view it? Why did I only get the email and not anyone who is assigned at Admin status or higher?
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Pull data from a source sheet to a destination sheet with one condition
Hi there. I have an issue and I would like your help please! You can find below the Smartsheet I have: I have a 1st Smartsheet "Source Smartsheet". In this Smartsheet, I have a list of projects with one line per project and multiple columns that are used to save the data for each project. I have one unique ID per project…
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Salesforce Integration- Worth it?
Hi everyone! We currently use Salesforce, Quip & Smartsheet however, we have not yet added the integration to sync them. Can anyone tell me what the huge advantage is to justify the price of the integration? The video links are a bit vague & I need to provide a few good reasons, other than an auto alert if a new…
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Share sheets as hidden
When sharing a report that needs to be edited i also need to share the sheet onto the person editing. For some of my sheets this can cause GDPR concerns as i don't have sheets per company only sheets per process. (It would kill all efficiency to have to create a sheet per company for each process). If i could share the…