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Saving Errors
Hello, I am recently unable to save changes made in Smartsheet. I have tried everything that I can think of to get around this glitch, but nothing is working. Has anyone else run into this problem before? See screen shot attached. Thanks!
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Help Desk - Communicating with end user
I'm using the Help Desk template to manage my incoming tickets. However, I don't see a way to be able to communicate with the end users within the system. I would like to be able to email the end user and have the email chain as an attachment to the row in the Smartsheet. Is this possible? It also doesn't seem to notify…
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All my text, most of my predecessors and all my resource allocations - disappeared
I have been working on a Smartsheet for my client - I am a licensed user on their system. I had just tidied up all my reports and old sheets…. and disaster! I can see the structure of my plan, but it has lost all the text, predecessors and resource allocations! This is most strange - see attached screenshot. I cannot…
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How to play back a GIF files animation
I read the article about inserting pictures and how smartsheet is compatible with the animated GIF format (Article Here). It says in order to view GIFs I have to switch the sheet out of grid view and go into "zoom" view. What is zoom view and how can you play back the GIF animation?
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task list connected to project sheet?
Hello, We are working on an interdepartmental project where each department has created a project sheet listing and assigning all main tasks that team is responsible for. I would like people to then create individual task lists further breaking down all the things they need to do to complete the main task. is there a way…
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BOX/Smartsheet Best Practice
Does anyone use BOX with Smartsheet?
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formula or workaround...
Hello, I'm trying to build a sheet to use for our onboarding process. It would be nice to have on sheet for all positions. The issue is that all positions do not require the same onboarding activities. I would like to reference the job title / column and have conditions that would have the sheet only display or include the…
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Hidden Rows show in Email notifications
I noticed in a new sheet format we use, which includes hidden columns calculating billing and pay rates, that the "hidden columns" actually show in totality when the user send emails from the sheet or receives their sheet notifications in their email. This is an issue since I do not wish to share that information with our…
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Help Us Improve Smartsheet - 2 minute survey
Hello all, My name is Jeilymar Brady and I am the User Experience Coordinator with Smartsheet UX Research. Please fill out this survey, should take about 2 minutes: http://www.surveygizmo.com/s3/3515357/SmartsheetSurvey This is a quick survey we would love for you to take so we can gather some insights that will help us…
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Removing a row from Resource Management when marked Complete?
I have a to-do list that is tied into my resources - but once the task is complete I'd like it removed from the resource view - preferably by checking a box ('Complete'). Is this possible?
