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Update Request Automation has stopped working
I have an automation set up to send an Update request for when a row changes, to an email address inputted on the row. It has been working for a while, and still works for most email addresses, but for some reason has now stopped working for just a few emails. Is there a reason for this? Settings have been checked and all…
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How to create a survey that will track who has responded?
I need to survey a group of people and we require a 100% response rate. If I just send a link to a survey form out, I can't see who has not responded. I have figured out that I can load the names of the survey pool and use an automated update request as my survey, but the update form is extremely limited in formatting…
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Free User can't modify sheet
Hi All, I have shared a sheet with an unlicensed use with the role as "Editor - Can Share", but it can only access to the sheet in Only View mode and it cannot edit. What i'm doing wrong? Thank you in advance, BR --Dennys
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Updating Row Information without Request Update
I have a sheet that we are tracking a number of projects on. First column contains the project names and subsequent columns are a plethora of project data like goals, objectives, budgets, contacts, risks, and so on. Forms are used to populate the information on the onset and at different stages…
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Newline for Mapping
Hello! I have been creating a sheet that pulls data from a hotel database and then maps it into a pdf. I have been trying to get the sheet to pull as many suitable (in this case, from the same town) hotels as possible. The only way that I have been able to do this is by using =JOIN(COLLECT({Hotel Database Name Range},…
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Request an update
I'm thinking of setting up an automated request an update workflow to go out to the assigned column once a week every Friday to manage the construction phase of my project. Only trouble is I want it to send an individual email to each contact in the assigned column not one big email. I have been setting up a weekly…
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Salesforce Integration- Worth it?
Hi everyone! We currently use Salesforce, Quip & Smartsheet however, we have not yet added the integration to sync them. Can anyone tell me what the huge advantage is to justify the price of the integration? The video links are a bit vague & I need to provide a few good reasons, other than an auto alert if a new…
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Placeholders in Automation Message not recognizing column name
I am trying to create an automated update request with placeholders {{ }} to make the messages more useful as the sheet has many projects on it and the receiver would not immediately know what the message is referencing without the placeholder information. Most of them work (Owner, Project Info) as you can see here:…
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Multiple Update Requests In One Email
Greetings - I currently have employees getting multiple update requests in one email. Please see the attached screenshot for an example. I am needing these to come thru as individual emails and not multiple update requests grouped into one email. Am I missing something in the settings? Hoping someone can help me sort this…