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Changes in Update Request Format is undesirable
Opening the “open request” to see all the fields is “ok” (less than desirable), but they need to allow the “open request” to be clicked and opened unlimited times until a “submit” button is clicked. What I have noticed is that in the current state you can only click the “open request” one time. We are missing information…
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Outlook Update Request Date Format
My business uses Smartsheet in UK, and on all our sheets the date have been set to appear in European format i.e. DD/MM/YY. However, on update request these dates appear in American format in the mail i.e. MM/DD/YY. I contacted Smartsheet on the issue and there is no way to change the format in the mails at the moment.…
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Multiple Sheets
Hi All, I have created multiple sheets and assigned different individuals to carry out their tasks in their own sheet. While I have set up the automation separately in the back of each sheet to move rows once certain criteria are met and move the sheet (Job) on to its next stage and next employee. I would like my original…
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Sending Update Request Securely
As of right now, if you send an Update Request, the existing information (originally entered data) will populate in the body of the email. The link to make updates/corrections is also provided. Is it possible to have an option to ONLY provide a link to the Update Request form? Because of HIPAA laws and sensitive patient…
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Is there a way to request weekly updates on new columns every week?
The use case is our department leads will submit an update for a week showing the estimated billable hours and notes associated for reasoning. Then the following week, they will need to submit an update of actual billable hours and then the variance. They will need to complete this process every single week for all of the…
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Drag & Drop Emails from Outlook to Smartsheet in Chrome & Email is Deleted from Outlook
When dragging the email from my Outlook window to Smartsheet in Google Chrome it removes the file from my Outlook entirely and the email is gone. I tested this in MS Edge and confirmed it does not happen when using Edge; the file copies and uploads to Smartsheet without deleting it from Outlook. * Windows 10 Pro for…
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Managing Multiple Weekly Update Requests
Hi - Wondering if anyone here can help. Our IT organization has a master source sheet tracking all the project requests for the team. Requests are made through a Smartsheet form which inserts a row on the master source sheet. As part of the development request, the PMO send out weekly automated update request to each of…
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Can you add an approval or action button directly to a notification?
Hello - I am new to Actions and Alerts. I would like to set up a workflow to allow our team to submit travel requests for their managers for approval. I have my form and sheet set up fine, and the workflow seems to be working correctly and notifying the indicated approver via e-mail. However, it looks like the approver…
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Ability to disable update request confirmation emails
It would be wonderful to have a way to customize the update request emails so that the end-user that's making the update does NOT have the option to get a copy of their responses/receive a confirmation email that contains the link of the sheet. Why have this feature? So that it's possible to allow teams to send external…
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Smartsheet's Dynamic View blocked in China
Hi, My team and I set up a process to request updates to our partners in mainland China using Dynamic View. Two weeks ago, we started to receive notifications from our partners that they can't create their Smartsheet accounts to access the Dynamic View, or even worst, those who were able to set up their account 1 or 2…
