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Managing Multiple Weekly Update Requests
Hi - Wondering if anyone here can help. Our IT organization has a master source sheet tracking all the project requests for the team. Requests are made through a Smartsheet form which inserts a row on the master source sheet. As part of the development request, the PMO send out weekly automated update request to each of…
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Can you add an approval or action button directly to a notification?
Hello - I am new to Actions and Alerts. I would like to set up a workflow to allow our team to submit travel requests for their managers for approval. I have my form and sheet set up fine, and the workflow seems to be working correctly and notifying the indicated approver via e-mail. However, it looks like the approver…
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Ability to disable update request confirmation emails
It would be wonderful to have a way to customize the update request emails so that the end-user that's making the update does NOT have the option to get a copy of their responses/receive a confirmation email that contains the link of the sheet. Why have this feature? So that it's possible to allow teams to send external…
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Smartsheet's Dynamic View blocked in China
Hi, My team and I set up a process to request updates to our partners in mainland China using Dynamic View. Two weeks ago, we started to receive notifications from our partners that they can't create their Smartsheet accounts to access the Dynamic View, or even worst, those who were able to set up their account 1 or 2…
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Update Request Automation has stopped working
I have an automation set up to send an Update request for when a row changes, to an email address inputted on the row. It has been working for a while, and still works for most email addresses, but for some reason has now stopped working for just a few emails. Is there a reason for this? Settings have been checked and all…
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How to create a survey that will track who has responded?
I need to survey a group of people and we require a 100% response rate. If I just send a link to a survey form out, I can't see who has not responded. I have figured out that I can load the names of the survey pool and use an automated update request as my survey, but the update form is extremely limited in formatting…
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Free User can't modify sheet
Hi All, I have shared a sheet with an unlicensed use with the role as "Editor - Can Share", but it can only access to the sheet in Only View mode and it cannot edit. What i'm doing wrong? Thank you in advance, BR --Dennys
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Updating Row Information without Request Update
I have a sheet that we are tracking a number of projects on. First column contains the project names and subsequent columns are a plethora of project data like goals, objectives, budgets, contacts, risks, and so on. Forms are used to populate the information on the onset and at different stages…
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Newline for Mapping
Hello! I have been creating a sheet that pulls data from a hotel database and then maps it into a pdf. I have been trying to get the sheet to pull as many suitable (in this case, from the same town) hotels as possible. The only way that I have been able to do this is by using =JOIN(COLLECT({Hotel Database Name Range},…
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Request an update
I'm thinking of setting up an automated request an update workflow to go out to the assigned column once a week every Friday to manage the construction phase of my project. Only trouble is I want it to send an individual email to each contact in the assigned column not one big email. I have been setting up a weekly…
