-
Merged: Update API to support new user subscription model
This discussion has been merged.
-
hi
I was trying to take yearly subscription and while doing so .They are keeping my card details for automatic subscription.I don't want automatic renewal.What is the way to pay them for one year only>
-
Anyone currently on the New Subscription Model?
Let me start by saying I have literally read every single Smartsheet article and communication post. I truly understand the plan, but still have questions. I would love to know if any Community members or their organization has transitioned over to the new User Subscription Model (USM) and if you are willing to share your…
-
User Subscription Model - Members are showing up that are not in our system
Employees that have not had sheet access for over a year and no longer work with us are showing up as Members. This is a horiable model and takes all the advantages of smartsheet away. We will need to hirer a full time person to keep up with who is sharing sheets to who and all of that. It's just a lot of Admin time. I…
-
Smartsheets new User Subscription Model True Up Page is horrible
If you are going through the true up you are going to want to read this experience. Lets face it, no one is really happy about the new Smartsheet licensing model. It's costing all of us more money and that sucks. It took some time but I eventually got past it, we went through and figured out who would need a license when…
-
Help understanding the new user subscription model
TL;DR In the new model, is it possible to have people outside your organization edit sheets without having to pay for them (or do some kind of weird change in permissions and re-share every 3 months)? We are trying to understand what the new user subscription model means for us. We are a small consulting organization that…
-
Resources to help transition to new subscription model
Are there any resources out there that I can utilize to help mitigate the disaster I am now in? Communications, training, FAQ, anything to help explain and manage why my users can no longer use Smartsheet as they always have? Also, any admin tools besides brute force approach of filtering and sorting user reports, phone…
-
Looking to speak with a customer using the New User Subscription Model
Hello Community! I work for Connecticut Children's Medical Center. We are currently using the legacy subscription model but our contract is due for renewal later this year and so we're trying to prepare for the transition to the new user subscription model. Last week, a few of our Sys Admins met with our Smartsheet…
-
Why is the owner column blank on the access report?
I have downloaded the access report and can see all of the sheets and their admins, viewers, tec. But the owner column is blank? We are transitioning to the new model and I need to know who the owners are. Thanks!
-
Help Article updates - December 2024
Hello Community, We’ve published the following new content: Smartsheet Control Center: Program reports Admin Center: Configure IdP-managed access Admin Center: Manage IdP role-based groups Prepare your IdP for IdP role-based groups Admin Center: Change a user's primary email address System Admin guide for migration to the…