Data Shuttle - anyone else having issues logging in?

Dawn_ATX

Hello - I am having issues logging in to Data Shuttle. It just keeps taking me back to the "sign in with Smartsheet" page:

Even though I'm logged in to Smartsheet and Control Center, it will NOT let me access Data Shuttle (and yes, we have access to all the apps Smartsheet has to offer).

Thank you!

Andrée Starå

Hi @Dawn_ATX

I hope you're well and safe!

I just tested logging in, and it works for me. Do you still have issues?

I hope that helps!

Be safe, and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Danielle Wilson

Hi @Dawn_ATX! Hopefully this started working for you by now but just in case it didn't, you can probably fix this by clearing your browser cache & cookies! If this doesn't solve your issue I'd recommend filing support ticket.

Dawn_ATX

@Danielle Wilson It's working now - thanks for checking back and supplying the support ticket link!