How to make my automated email only send once?
Hello! I am going to explain as best I can.
So i have a automated system setup and currently i have where they fill out a form and it then auto creates a Fillable PDF. That gets sent to them which they have to get signed and re submit it into smart sheet. I have it set up where it send an alert which has the PDF and then a separate one that sends the the update request where they can attach any files that are needed. I just noticed however that when ever they attach a document it re sends the email. I don't know how to make it only send once (The first time) as they need to submit multiple documents and whenever they want. So is there a way to make it only send once even if they add attachments later on? If possible I would prefer it to be completely internal rather than asking them to check a box or something in the request update form.