Data Shuttle - Workflows Failing

Dean Johnson

I have multiple offload and upload workflows that have functioning quite well in Smartsheet, however after a week or two they seem to randomly not be able to find the Attachment File for the upload workflow and then give me that wonderful red error message. Anyone have a solution for this issue or at least an explanation? Thank you.

Amit Wadhwani

Hi @Dean Johnson

What is the input in the source sheet? Is there a possibility that the row was created, sheet saved and data shuttle ran, just before the attachment was uploaded to the row? Not sure if this is the cause, just trying to connect the dots here.