Mobile App Help - Opening Published Reports in Mobile App

Hi, I have a series of users who access published reports to view schedules and are looking to open them in the mobile app however it automatically opens them in the web browser and even when they tap to open their mobile apps it won't open the published report in the mobile app.

It doesn't matter if it's through the link or the dashboard where it's linked it won't open in the app.

Sharing these reports outside of the publish is not an option so really just looking to see if there's any work around for published links to open in the app.

Thank you!

Answers

  • Genevieve P.
    Genevieve P. Employee Admin

    Hi @Erin Dunphy

    This is currently expected as a Published link is a separate URL - think of it as essentially a web page that displays your content so you can use it in a public way.

    In order for the data to be displayed in the Smartsheet App you would need to share that item with them directly in Smartsheet.

    Cheers,

    Genevieve