Platform/ account name for autoemails
How do I change the name that is tied to our account and listed on automation smartsheet emails? I have automations set up to alert people in our company, but instead of the email looking like it is coming from me, it looks like one our IT guys sent it and they are reaching out to him with updates.
In our account settings I switched our main contact from his name to myself but that did not seem to change anything.
Best Answer
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The email address in From will be the sheet owner. So an option is to use a service account (a company account, not a person) that can own the sheets.
I hope that helps.
Smartsheet Solutions Architect
www.adapture.com
Answers
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The email address in From will be the sheet owner. So an option is to use a service account (a company account, not a person) that can own the sheets.
I hope that helps.
Smartsheet Solutions Architect
www.adapture.com
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Hi @Lizk2
I hope you're well and safe!
Smartsheet is working on a solution, but I don't have a launch date.
More info.
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Thanks Ramzi and Andre
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Happy to help!
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it as the accepted answer/helpful, Insightful/Vote Up/Awesome. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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