Can a single event trigger multiple notifications to different people?
I've created an intake form for new procurements. I've set up one automation to notify one group based on a condition and a different group if that condition is not met. I would also like to receive the notification myself and also have it routed to my supervisor, for each new item submitted through the form, regardless of the initial condition. Is that possible?
I've currently set up the automation to have multiple levels of notifications. The first level, based on the condition is working, but the second level is not.
Answers
-
I personally like to use separate automations instead of multiple levels. It helps me organize and troubleshoot. Maybe try that instead of nesting them.
-
Doesn't exactly answer my question, but appreciate the suggestion.
-
If you provide a screenshot of the automation, that would help with troubleshooting. Otherwise suggestions is about the best that can be done.
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.9K Get Help
- 439 Global Discussions
- 138 Industry Talk
- 471 Announcements
- 4.9K Ideas & Feature Requests
- 129 Brandfolder
- 148 Just for fun
- 68 Community Job Board
- 488 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 300 Events
- 36 Webinars
- 7.3K Forum Archives