Control Center Data Privacy Best Practices

Kelly Ospina

Hi!

I'm interested in hearing from anyone using Control Center with multiple departments/divisions, and how you're applying data privacy best practices.

If I understand it correctly, the designated lead has to be the owner of the blueprints, the workspace they live in, the intake and summary sheet, and at least have Admin access to the workspace where the projects will be provisioned. We have a dedicated license for this purpose.

We have multiple departments and divisions that want to use Control Center. However, I'm not comfortable sharing the login for the lead account to multiple people. I'm interested in hearing how others have handled this, or if my understanding is wrong?

Samuel Mueller

@Kelly Ospina Does your organization have Smartsheet advance?

Kelly Ospina

Hi Samuel, yes we do.

Matt Johnson

Hi @Kelly Ospina

On the left panel, in Control Center, are the "Programs". You can have multiple Blueprints within a Program and/or you can have multiple Programs. The dedicated license could still be the owner or primary lead of everything, across all the departments, but each Program could have different additional leads (to perform configuration updates) and different Program Users to create the projects in the event that you aren't using automation within Control Center.

You can request additional Programs through your CAM or Smartsheet support. I hope that helps.

Matt

Samuel Mueller

Exactly where I was going to go, given you have advance.

Kelly Ospina

Thank you to you both, this is exactly the information I needed!