Does anyone know how to correct error Status Code: 400 in the Smartsheet/JIRA Connector?

I am having issues getting my team's JIRA project connected to Smartsheet. I keep getting this error:

Invalid response from JIRA. statusCode: 400, reasonPhrase: statusCode: 400, reasonPhrase:

Has anyone else experienced this when trying to sync JIRA and Smartsheet?


  • Ryan Kramer
    Ryan Kramer ✭✭✭✭✭

    I normally make these integrations independently and then string them together with a script.

    It makes it a bit easier to debug as you can see the request and response independently and debugging is a bit easier than in the black box.

    400 is generally bad request which implies the request is not formatted per the request requirements.


    Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!