Data Shuttle Symbols - ​

Hi,

I am offloading a sheet into excel to just build out a timeline for my team using a scatter chart. Smartsheets Timeline tool just doesn't quite do what I need yet. After I used Data Shuttle to offload the data a few of my titles came through with "​" in the title name. Any guesses as to why and how to fix it?

There really isn't anything special about these rows, just random. The symbols are showing up where a space would be.


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Best Answer

  • Genevieve P.
    Genevieve P. Employee
    Answer ✓

    Hi @Dakota Haeffner

    Symbols like this are usually associated with a type of character that the export is unable to parse.

    For example, this:

    ¯\_(ツ)_/¯

    turns into this in a Data Shuttle offload:

    ¯\_(ツ)_/¯

    I have to admit I'm not exactly sure which symbol  "​" represents. Are you able to post the text that you have in one of those cells? If we can find out what it is, you could find-and-replace all of those values with something else instead.

    Cheers,

    Genevieve

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    October 8 - 10, Seattle, WA | Register now

Answers

  • Genevieve P.
    Genevieve P. Employee
    Answer ✓

    Hi @Dakota Haeffner

    Symbols like this are usually associated with a type of character that the export is unable to parse.

    For example, this:

    ¯\_(ツ)_/¯

    turns into this in a Data Shuttle offload:

    ¯\_(ツ)_/¯

    I have to admit I'm not exactly sure which symbol  "​" represents. Are you able to post the text that you have in one of those cells? If we can find out what it is, you could find-and-replace all of those values with something else instead.

    Cheers,

    Genevieve

    Join us at Smartsheet ENGAGE 2024 🎉
    October 8 - 10, Seattle, WA | Register now