Anyone know how to fix this error in Control Center?

mk19

Hi,

I keep receiving this error when trying to save one of my blueprints in Control Center, the link to the Work App also crashes when I try to open it saying an associated Work App can't be found. When looking at the Portfolio level Work App, I can't see this blueprint linked on there either. The settings for this blueprint are exactly the same as all the other blueprints in this Control Center program and they all work correctly and are visible in the Portfolio level Work App as well, which is leaving me confused.

Any advice?

Andrée Starå

Anyone know how to fix this error in Control Center?

mk19

Apr 26, 2024

Hi,

I keep receiving this error when trying to save one of my blueprints in Control Center, the link to the Work App also crashes when I try to open it saying an associated Work App can't be found. When looking at the Portfolio level Work App, I can't see this blueprint linked on there either. The settings for this blueprint are exactly the same as all the other blueprints in this Control Center program and they all work correctly and are visible in the Portfolio level Work App as well, which is leaving me confused.

Any advice?

https://us.v-cdn.net/6031209/uploads/P0HFBBBCT45A/screenshot-2823-29.png

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Hi,

I hope you're well and safe!

Strange!

If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.

I hope that helps!

Be safe, and have a fantastic weekend!

Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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