Transfer of Ownership of Pivot not working

Hi, I am trying to transfer pivots that I created - yet it is giving me a response . I have transferred ownership of the source sheet already to the person I am trying to transfer the pivots to. Is there any work around to this?
Answers
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Hi,
I hope you're well and safe!
Does the person have access to the Pivot App?
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅ Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Aweseome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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@JDSpec13 Hi!
I had the same issue. The desired new owner is already an Admin for the whole workspace and has been for over a year. But I couldn't transfer the pivots to him. He has access but never logged in. Once he logged in, I was able to do a transfer.
Hope this helps!
Darla Brown
What you meditate on, you empower!
Overachiever - Core Product Certified - Mobilizer - EAP
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