Sending Smartsheet notifications to MSFT Teams with Control Centre

Nick Stamatakis

In relation to having a notification sent from Smartsheet to Teams, I have an issue where I have an automation in a sheet within the project folder (that would be created via Control Centre), that is setup to push a notification to a Teams site once a Project Manager submits their request.

Once they create the project with Control Centre though, the automation breaks. That is, the setup to push to a Teams channel is wiped and I have to manually go into the project and re-set the automation up to send that notification to the correct channel in a Teams.

Any thoughts as to why this is happening?

Thanks in advance!

Darren Mullen

@Nick Stamatakis

No way around it. That's just how the automation works, you need to set it up for each sheet. Just like a "Notify a specific person" Automation.

Nick Stamatakis

Thanks for the update @Darren Mullen

I can confirm that this did originally work for me and I never had to update the location of the request/push when a PM would trigger a project being created in Control Centre for each project.

The location of the push/notification is the same for every project (in Teams); I feel that defeats the purpose of the automation if it needs to be updated for each and every project that is spun up.

@Paul Newcome Would you have any experience with this?