"Record A Date" automation not working
I'm trying to set up a multitude of automations where, when the status of an item is clicked as "complete" it will auto-populate the date into a date column. I set up an automation for this function but when I go back into the sheet to test the function, it's not working. I previously set up a conditional format that changed the cell to yellow if the date wasn't manually filled out, but will eventually remove that function once the auto-date automation is working properly.
Here is a clip of the automation I have set up, then right below that is where you can see that the 'complete' drop-down failed to trigger the automation (the conditional format works, but the automation does not):
Answers
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UPDATE: I noticed the date DID input into my sheet, but it took well over 10 minutes for it to trigger (even after a save + page refresh)….is that normal, or is there a way to make it more instant?
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- First the sheet must be saved to initiate the automation. You can do it manually or change the setting to 1 min. Other than that, you can initiate the automation immediately by reloading Smartsheet. If not reloaded, it's generally a few minutes but can take up to 15 minutes.
Check your settings. You can reduce it to 1 min.
Click on Account (lower left corner), then Personal Settings, then Settings. Look at Auto-save after…, if it says 10 minutes, click on it and change to 1 minute. Saving initiates the automation.
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