Welcome to the Smartsheet Forum Archives
The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.
Notification problems
I was trying to have a notification sent to the "Responsible Party" assigned to that cell so they would receive an email when the row was assigned to them. It seems straight forward but it is not working for me.
(I used another email address I have as the responsible party for testing purposes)
what did I do wrong?
Comments
-
Hello,
Judging from your screenshot, it appears that you haven't shared that sheet to anyone.
Aside from putting their email address in the "Responsible Party" column, you'll also need to either share the sheet to them (using the Sharing tab at the bottom) OR change the sheet's notification settings to allow anyone with a valid email to receive notifications from that sheet. Details on the latter can be found in the help article here: https://help.smartsheet.com/articles/2476586-control-who-can-receive-notifications-from-your-sheet
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.8K Get Help
- 437 Global Discussions
- 138 Industry Talk
- 470 Announcements
- 4.9K Ideas & Feature Requests
- 129 Brandfolder
- 148 Just for fun
- 65 Community Job Board
- 486 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 300 Events
- 36 Webinars
- 7.3K Forum Archives
