Question re: image attachments when using Smartsheet for Outlook Add-in

edited 12/09/19 in Smartsheet Basics

I use the add-in and whenever i am moving an email to Smartsheet, it automatically selects all images in addition to any PDF or other attachment. My signature line contains 6 images and so every time i add something through the add-in, it tries to pull these same 6 images. I must de-select them each time. 

So here's the question, is there a way for images and other attachments to not be auto-selected? This would allow me to choose what i wanted to transfer instead of having to un-choose.

Any help would be much appreciated

Smartsheet Attachement Question.png


  • Hello,

    There currently isn't a way to have attachments automatically default to unchecked, or to batch uncheck them. At this time, they need to be manually unchecked one at a time.

    When you have a moment, please submit a product enhancement request using the form under Quick links on the right of the community site to let our Product team know that you'd like a quicker way to have attachments unchecked in the Outlook app.