Save Web Form to mobile Home Screen

Jennifer Dewhurst
Jennifer Dewhurst ✭✭✭
edited 12/09/19 in Smartsheet Basics

OK. So You're going to think I'm crazy but...I CANNOT figure out how to save a webform to my homescreen on my Android phone.  I already have several forms on the home screen but I am NOT getting the same options to add the new forms to my Homescreen.  WHY??

I have created the web form ON THE DESKTOP computer.  I have emailed myself the link via Outlook 2016.  I can open the link in the Smartsheet App (on my phone) but I CANNOT find out how to save it as a shortcut.  I do not want the users to have to reference the email every time they need to use the form.  iw ant them to be able to click the icon, enter the info and submit.  I have done this before but what has changed?? Please help.