All contacts visible to all users?

Marcin P
Marcin P
edited 12/09/19 in Smartsheet Basics

Hi All,

Do you have any idea how can I prevent users to see all contacts within the Smartsheet? Any of my users can use Send option and choose from contact list any person in the account.

I would like to prevent some people to see each other on the contact list. For instance if I build tools for competitors.

I have deleted all workspaces and have only one resource view at Home tab. Does this one has to be deleted as well?

EDIT: I created new user account and shared one item with. This account can't see any other contacts whatsoever.

And damn! Now I am confused :D


  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi Marcin,

    I don't have a solution, but I'll get back to you if I think of something. One possible workaround would be to have separate sheets/workspaces for each customer/project?

    Would that work?

    Who Can See Your Smartsheet Contacts

    Your My Smartsheet Contacts list is private to you—you are the only one who can see it. However, if you assign a task or share a sheet to one of your contacts, that contact's email address will be visible to other people who have access to the sheet.

    Please see the attached link/screenshot for more information.

    I hope this helps you!

    Have a fantastic weekend!


    Andrée Starå

    Workflow Consultant @ Get Done Consulting


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: | | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.