Accessibility / Compatibility with Screen Reader

As we deploy Smartsheet across our department, employees who use screen readers are experiencing compatibility issues. I read the article regarding iOS voiceover and the 2016 community discussion on this same topic. My support ticket suggested that I reach out to this community. Any other ways to make Smartsheet more accessible at this time? Thank you.

Find more posts tagged with

Integrations

Support

IT & Operations

Product Development

Enhancement Request

Comments

Kara Lumley

Hi Heidi,

Thanks for the question. I was just forwarded your email from Michael B. and will be happy to speak to you and your employees on screen readers and accessibility.

We'll be reaching out directly to you shortly.

If any other Community users have questions regarding accessibility or 508/WCAG compliance, please send an email to accessibility@smartsheet.com and we will be happy to assist.

Thank you,

Kara

DebW

I have visual disabilities and experience significant issues with the accessibility of Smartsheet. I use a very large zoom ratio (180 - 200%) most of the time, but Smartsheet does not re-size correctly and I lose the ability to see and interact with parts of the page. I have to reduce my zoom level - making it much more difficult to use - in order to have access to all controls and information. I can easily re-produce this and highly encourage you to reach out to myself or others with visual disabilities and work them to user test. I would also encourage you to hire people with disabilities so that you gain that expertise in-house. More and more of us are getting good jobs every day and need equal access to the same tools as our co-workers. Thank you.

Ky Lane

Hi @Kara Lumley - I emailed the address you detailed above, and got an instant copy/paste reply:

Going to that page, that a very impressive statement and video which claims to have external a11y auditing, all the cool taglines people use when selling a11y, then say you are in your infancy in terms of a11y.…

That video was posted to YouTube 2 years ago.

What has happened since?

This result is just from the coding stance - and hasn't had any manual testing done as yet - and thats pretty horrific really.

Sign in to join the conversation!

Quick Links

Trending discussions

Anyone getting JIRA API errors using the connector?
We are using the Jira/Smartsheets connector and got this error: Invalid response from JIRA. statusCode: 410, reasonPhrase: Gone The requested API has been removed. Please migrate to the /rest/api/3/search/jql API. A full migration guideline is available at Looks like the connector needs to be updated. Anyone know anything…
Dirty save - #BLOCKED/Invalid Value issue when using integration until manually save the sheet
Hello everyone, We’re facing a critical issue in one of our Reports. We use integration and it adds values to the sheets. The corrected values don't seem to auto-save. Formulas in sheets first show #BLOCKED/Invalid Value, then if we refresh the sheet - it updates to the correct numbers. The save button is active even…
Smartsheet for Google Drive doesn't seem to be available anymore
Trying to access Smartsheet for Google Drive and it seems it's not available anymore: https://workspace.google.com/marketplace/app/app/46145466229 Also the app is not listed when searching on Google Marketplace.