I'm seeing behavior in a sheet that I'm not sure if this expected or not.
I am a known contact in our corporate instance of Smartsheet. The screenshot displays content in a sheet column that is created by submission of a form. For this particular column, it's populated from an email address in the form field. Submitters of the form do not have be to SmartSheet users.
You'll notice that in some instances I appear as "Tim Mohle" which is mapping to the SmartSheet content record. Other users are displayed as their name and a colored-circle with their initials.
in other instances, I appear merely as an email address. You'll see a similar example of the two displays by another tool user.
Why is this happening? I would think if the sheet recognizes an email as a known contact, it would consistently map it to that contact.
If I filter on this column and want to see where my name appears, do I have to make sure to check both entry formats of my name from the dropdown list?
