Sign in to join the conversation:
H Folks,
For some reason I have areas in my smartsheet plan that have grid missing, some are ok.
Does anyone have an idea how I can correct this and add the gridelines back please.
thanks
Mark,
Hi Mark,
That looks strange! Have you tried logging out/in? Is it only in one sheet it's showing like that? What are on those rows?
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
Hello,
Happy to help investigate why some Gantt View grid lines are not appearing for some rows. The most common reason this occurs is that the row's background has been set to white utilizing the paint bucket tool in the toolbar. To correct this, select the row, then the paint bucket 'background' tool and set it to 'Automatic' instead of white. This will likely correct the issue.
Have a wonderful day. Thank you for contacting Smartsheet Support.
Cheers,
Eric
Smartsheet Technical Support
Thank you for that Eric, I have always wondered why that happened. Just made some adjustments to my conditional formatting and all now appears correctly. White fill was the culprit. Much appreciated.
Cheers, Paul
F&P Healthcare, New Zealand.
I am attempted to export to excel. I have two different smartsheet documents to export. One of them exported to excel fine, but not the other. This happened a few weeks ago. I make sure all columns were the correct size & no cells were hidden. "We have found a problem with (file) Do you want us to try and recover as much…
Hello Smartsheet Community, I need some help with a report that I created and shared with a customer. The customer is not seeing any of the information that is pulling into the report. See screen shot below that the customer texted me. I do have the report filter only showing the customer their product pulling from our…
BLUF: When I create an Invoice, I need the cell-link to my live price data to be severed. I currently have a Price sheet for my products that is updated frequently. I use Control Center to create Projects, which includes an Invoice sheet. I have a dropdown on my invoice sheet to select a product, and then I use Index…
