Gnatt chart Bar formatting - grid missing

edited 12/09/19 in Using Smartsheet
07/24/19 Edited 12/09/19

H Folks,

For some reason I have areas in my smartsheet plan that have grid missing, some are ok.

 

Does anyone have an idea how I can correct this and add the gridelines back please.

 

thanks

Mark,

smartsheet grid misisng.JPG

Comments

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Mark,

    That looks strange! Have you tried logging out/in? Is it only in one sheet it's showing like that? What are on those rows?

    If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

    Have a fantastic week!

    Best,

    Andrée Starå

    Workflow Consultant @ Get Done Consulting

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Eric M OliveiraEric M Oliveira Employee
    edited 11/07/19

    Hello,

     

    Happy to help investigate why some Gantt View grid lines are not appearing for some rows. The most common reason this occurs is that the row's background has been set to white utilizing the paint bucket tool in the toolbar. To correct this, select the row, then the paint bucket 'background' tool and set it to 'Automatic' instead of white. This will likely correct the issue. 

     

    Have a wonderful day. Thank you for contacting Smartsheet Support.

    Cheers,

    Eric

    Smartsheet Technical Support

  • Paul AyresPaul Ayres ✭✭✭✭✭

    Thank you for that Eric, I have always wondered why that happened. Just made some adjustments to my conditional formatting and all now appears correctly. White fill was the culprit. Much appreciated.

    Cheers, Paul

    F&P Healthcare, New Zealand.

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