Added information needed on Approval workflow

I have many forms - which are requests that need approval. When I create the approval workflow, it sends 2 buttons - Approve or Decline. I need more. I need a NOTES section for when it is denied so that the reason can be recorded on my sheet. I also need the name and date of the approval added to my sheet.
The only thing I can think of is If the reply is Denied - it will trigger a Request update - asking for the information I need. Is there something I can do to eliminate this second step and include the needed info on the first step?
Comments
-
Hi Kitty,
You can add a comment before answering.
Would that work?
Hope that helps!
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
How can I add the field for the decision-maker to add his comment (especially if the request is denied)?
-
Before the decision-maker makes his choice he adds a comment to the Comments section just above the buttons.
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
Did you get it working?
Have a fantastic week!
Best,
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
I'm just seeing your reply. Yes - I did find that there was a comment section for notes! Thank you, again!
-
Yes! I'm still trying to find the discussions I've started so I can find answers to my questions. Thanks for being so kind. I think I've figured it out now!
-
Excellent!
I'm always happy to help!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 67.5K Get Help
- 468 Global Discussions
- 156 Industry Talk
- 511 Announcements
- 5.5K Ideas & Feature Requests
- 87 Brandfolder
- 156 Just for fun
- 81 Community Job Board
- 521 Show & Tell
- 35 Member Spotlight
- 3 SmartStories
- 307 Events
- 35 Webinars
- 7.3K Forum Archives