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How do I reset a webforms entry count?

Stu Benoff
Stu Benoff ✭✭✭✭✭
edited 12/09/19 in Archived 2016 Posts

I built a new webform and during testing I generated a few test rows into the underlying spreadsheet.  I am able to delete these test rows but how do I reset the entry count that appears when the form is opened from the sheet.  Setting it back to zero would be ok. 


Thanks for any guidance that you can provide.



  • Benjamin Walker

    Try the clone option!



  • Tamara Gordon Berlik

    I am having the same issue however my auto generated numbers are across multiple sheets that I used the same template on.  I can delete the lines that I used as testing but the numbers will not reset back to zero.  I have reset the column that Auto numbers with an additional digit to the number but is still pulls the number that is next in sequence from the original Sheet I created the template off of.  I have tried the suggestion of cloning the web form however the smart number will not reset.

  • I would suggest an email to support@smartsheet.com..

  • Stu Benoff
    Stu Benoff ✭✭✭✭✭



    The clone function works but only feasible at certain points in time since a new URL is generated. I found that there are times that I want to reset the count because of a survey version change but not want to confuse the users by distributing a new URL.  I suppose I could do this by hidding a field on the form with the version number and updating it as the form changes.  It still doesn't address the count issue on the form but probably a viable workaround.


    Thank you all.


  • Wendy Ulatowski

    Has a solution been found to this issue?

This discussion has been closed.