Smartsheet not saving consistently

JWattz ✭✭
edited 12/09/19 in Smartsheet Basics

I have multiple Smartsheets this has happened to, although I save and make sure prior to closing the SS it has been saved, and triple-check by the "save" icon being "shaded" prior to closing the SS. From time to time when I return to a given Smartsheet, data I added or changed is missing, did not take. This doesn't happen all the time, but more frequently than it should. Unfortunately it's challenging to back-track and remember what was added or changed affecting the efficiency of the sheets! Does anyone else experience this problem? Asking a colleague of mine, it occurs for that person as well. Any input or suggestions is greatly appreciated! Thank you.