Move Rows Automation - Intermittent

Steven Edwards

Hi,

I have set up move rows automation on a couple of sheets so that once a project is cancelled or complete the row is relocated to either a cancelled or complete sheet. Today I noticed that a couple of rows correctly indicated Complete but had not been moved.

As I test I used a separate sheet to trial the automation, for the first couple of attempts the row was not moved but then did. Going back to the original sheet, which previously was not moving rows, I tried again and it worked first time. Almost like the automation needed to be "kick started" by the test sheet. I had a similar experience when I beta tested the feature.

Has anyone else seen this happening?

I have checked and the Proofing option is disabled on all the sheets, this was a check recommended in another message thread.

Andrée Starå

Hi Steven,

I haven't noticed, but now I think I need to revisit my client's solutions. 

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

I hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD