the active face of one the team member is not showing in my account. All other team members active face are shown. what is the problem?
Did it show up previously?
The Team member has to add a picture and also change their Personal Settings to show it or the System Admin has to change the accounts Profile Visibility.
In addition to your name and email, you can add the following to your personal profile: a photo, your job title, your department, company name, and work and mobile phone numbers.
To add or update personal profile details:
If you’re part of a multi-user plan, you can specify whether people inside of or outside of your organization can see your photo, profile information, or both. To customize profile visibility:
When others see your personal profile card, they’ll see only the level of detail (photo, details, or both) that you specify.
More info: https://help.smartsheet.com/articles/2476561-manage-personal-profiles-smartsheet
Did that fix it?
I hope that helps!
Have a fantastic day!
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:[email protected] | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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