Outlook 2016 NOT outlook web

Can anyone help me with adding the add-in for Smartsheets to Outlook 2016 NOT Outlook web. I have a microsoft e-mail and account but it is NOT linked with my Outlook 2016 desktop program. On my desktop I use Outlook 2016 and would love to add Smartsheets as a add-in. When I install it by default it opens OUtlook Web which I dont use. Help would be greatly apprecaited!!

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Comments

J. Craig Williams

Do you have Office 365?

It is required.

I don't have Outlook 2016, so can't test.

I'm sure you've seen this article:

https://help.smartsheet.com/articles/1960482-smartsheet-app-for-outlook

Craig

Shaine Greenwood

Hi Benson,

After installing the Office 365 integration, you'll be able to use this in the desktop application on any emails sent to your Office 365 for business email address.

If you're experiencing issues on this, please reach out to our Support team at Support@Smartsheet.com for further troubleshooting.