Automations not sending notifications
I searched through many posts on this same issue and followed those instructions, and still can't get a notification!
I would like an email to be sent to me every time I assign myself to a task. I have attached a screenshot of the workflow. I have also done the following:
- Checked the box in Notification Settings to "Include my changes in sheet notifications"
- Selected "Email" for all notification in Notifications Preferences
- Selected "Unrestricted" in Automation Preferences
What am I missing? I do get a notification inside Smartsheet (the little bell icon), but I would like an email notification sent to me.
Answers
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bassam.khalil2009@gmail.com
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I hope you're well and safe!
Do you get any other email notifications from Smartsheet?
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Thank you for your response! That did it! I am receiving the notifications via email now. Thank you!
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Excellent!
You're more than welcome!
✅Please support the Community by marking your post with the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I am having the same issue EXCEPT, I don't want the notification to come to me, I want it to go to a contact in a cell which is outside of my organization. I have tested it several times with my personal email address (@gmail) and the email is never received. My permissions are unrestricted. And the email is not going to spam/junk.
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