Automations not sending notifications

Nikki Berens

I searched through many posts on this same issue and followed those instructions, and still can't get a notification!

I would like an email to be sent to me every time I assign myself to a task. I have attached a screenshot of the workflow. I have also done the following:

• Checked the box in Notification Settings to "Include my changes in sheet notifications"
• Selected "Email" for all notification in Notifications Preferences
• Selected "Unrestricted" in Automation Preferences

What am I missing? I do get a notification inside Smartsheet (the little bell icon), but I would like an email notification sent to me.

Bassam Khalil

Hi @Nikki Berens

Hope you are fine, please try the following workflow:

Andrée Starå

Hi @Nikki Berens

I hope you're well and safe!

Do you get any other email notifications from Smartsheet?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Nikki Berens

Thank you for your response! That did it! I am receiving the notifications via email now. Thank you!

Andrée Starå

@Nikki Berens

Excellent!

You're more than welcome!

✅Please support the Community by marking your post with the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Aneesah Serrano

I am having the same issue EXCEPT, I don't want the notification to come to me, I want it to go to a contact in a cell which is outside of my organization. I have tested it several times with my personal email address (@gmail) and the email is never received. My permissions are unrestricted. And the email is not going to spam/junk.