Anyone else having issues saving in Dynamic View?

Emmy Anderson · 09/01/22

I've been having issues with dynamic view recently. It won't let me save anything. the save button just stays greyed out. There are no fields marked as required and the field I want to update, lets me click on the box but just not save. Any thoughts?

Dynamic View.docx

Emmy Anderson · 11/21/22

Finally got the issue resolved, I still don't understand why as these fields have always been in the workflow, but marking all contact fields as read only fixed the issue. We are able to make updates & save in dynamic view again.

Adam N · 09/01/22

Have you messed or clicked logic on any of the details pane fields? I had the same problem and realized I needed to 'delete' the logic that I never ended up using.

Emmy Anderson · 09/02/22

@Adam N I have no logic on any fields for this view.

Emmy Anderson · 09/28/22

I'm still having issues with this, anyone have any ideas how to fix?

Paul Newcome · 09/29/22

What's going on with that other field in your screenshot? It looks like you have a date type column with a text value in it?

Emmy Anderson · 09/29/22

@Paul Newcome the Termination date field is read only as it can only be filled in by 2 different people but its not populated with anything. that is just what is shows. Here is a screenshot from my account where I can edit it.

It seems that most of the fields don't actually allow me to save changes. I've made a copy of the view and it does the same, I pulled that sheet by itself in to its own view and it still does the same. I'm not sure what to do but I need several teams to be able to update fields in these views.

Paul Newcome · 09/29/22

Do you have any hidden fields?

Emmy Anderson · 10/03/22

@Paul Newcome no fields are hidden, marked as required, or have any field logic built.

Emmy Anderson · 10/20/22

@Paul Newcome any other thoughts? Its still a problem and I don't know what else to do. I've built the views from scratch 3 times now and the same thing keeps happening. I've even tried a new field type with a formula back to the original based on the input of the new field and the same problem exists, can't save the changes made.

Paul Newcome · 10/20/22

My apologies. I missed the notifications from your previous response.

Do you have formulas in those cells?

Emmy Anderson · 10/20/22

@Paul Newcome no formulas in any of the cells I am looking for the team to update. Any columns that have formulas in the source show up as grayed out fields in the display pane anyways.

Paul Newcome · 10/21/22

Hmm... This is an odd one for sure. Have you reached out to support yet?

Emmy Anderson · 10/26/22

I just submitted a case, I hope this can be resolved soon, very frustrating.

Paul Newcome · 10/26/22

If you could... Please keep us posted with what the issue and resolution is.

Emmy Anderson · 10/26/22

will do!

Emmy Anderson · 11/21/22

Finally got the issue resolved, I still don't understand why as these fields have always been in the workflow, but marking all contact fields as read only fixed the issue. We are able to make updates & save in dynamic view again.

Anyone else having issues saving in Dynamic View?

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