Document Generator error - role cannot have its name and email set by Smartsheet
I have an issue with some of my eSignature doc generation templates where I have updated the template within Docusign to have a standard signing role set and no longer require the role to be set by a contact field in Smartsheet.
I have updated the Smartsheet esign mappings to reflect this, but the following error always pops up:
I have checked the mappings and they are correctly set to pull the role info from Docusign.
I know I can just create a new esign mapping, but I want to avoid adding additional & unnecessary tracking columns. Any ideas to fix the error?