How to connect to jira with "Original Estimate" in hours rather than minutes

Jira default time is "minutes", but I have changed this to hours. I have a custom field in SmartSheets for time estimates (not using the duration field). When I connect this field to using the Jira Connector, it still only comes through in minutes rather than hours. Can this be resolved?


  • Genevieve P.
    Genevieve P. Employee Admin

    Hi @E. Robert Shanfeld

    If you're mapping this to a regular text/number field then Smartsheet can only pull the data from Jira and display it in Minutes, as you've found. The only way I've personally seen this data to come through as Days is if you update a Duration column.

    Please submit your feature request to the Product team by creating an Idea Post in the Smartsheet Product Feedback and Ideas topic here in the Community. This will allow other users to vote on your enhancement idea!