How do I fix Jira Connector "Private Key does not match value in JIRA" error
This morning we started receiving the following error on all of our Jira connector workflows.
"Your workflow has been disabled due to the following error: Private Key does not match value in JIRA. Please verify that the Private Key in your JIRA Application Link matches the value in your Smartsheet for JIRA Host listing. To correct this issue, please log into Smartsheet for JIRA and edit the workflow to re-enable it."
I tried editing a workflow and also creating a new one, but still get the same error. I checked the Application Link configurations in both SmartSheet and Jira. The Consumer Key and the Public key match in both SmartSheet and Jira. As far as I can see we have not changed anything that would have caused this.
What can I do to correct this?