Jira Connector - Start Up
Hello! Has anyone in the Smartsheet Community had any success getting Jira Connector up and running without the Launch Package? I reached out to our Customer Success Manager for assistance in getting the application up and running and was told I needed a Launch Package (i.e. you have to pay more to use the feature you paid for). I can't find much practical information regarding setup, but I'm hoping someone out there will be able to tell me we can do it on our own.
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Hi Maria,
Information on setting up the Jira Connector can be found in our Help Article titled Smartsheet for Jira Connector: Admin Setup (Cloud and Self-Hosted).
Hopefully you'll find the information there useful.
If you have specific setup questions you're welcome to submit a ticket with Smartsheet Support.
Best,
Nathan