Jira Connector - Start Up

Maria Witt

Hello!  Has anyone in the Smartsheet Community had any success getting Jira Connector up and running without the Launch Package?  I reached out to our Customer Success Manager for assistance in getting the application up and running and was told I needed a Launch Package (i.e. you have to pay more to use the feature you paid for).  I can't find much practical information regarding setup, but I'm hoping someone out there will be able to tell me we can do it on our own.

Nathan Lloyd

Hi Maria,

Information on setting up the Jira Connector can be found in our Help Article titled Smartsheet for Jira Connector: Admin Setup (Cloud and Self-Hosted).

Hopefully you'll find the information there useful.

If you have specific setup questions you're welcome to submit a ticket with Smartsheet Support.

Best,

Nathan