Jira Connector - Start Up

Hello!  Has anyone in the Smartsheet Community had any success getting Jira Connector up and running without the Launch Package?  I reached out to our Customer Success Manager for assistance in getting the application up and running and was told I needed a Launch Package (i.e. you have to pay more to use the feature you paid for).  I can't find much practical information regarding setup, but I'm hoping someone out there will be able to tell me we can do it on our own.