Optional Templates that were already selected, can they be selected again?
Hi,
I already provisioned optional templates. For some reason they didn't get provisioned but it 's showing as already selected.
Is there any way to reselect them?
Answers
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Hi @ygoldgrab
I checked in with Support and it sounds like you're currently working with them on this; I would suggest continuing to follow-up there, as you'll be able to share screen captures and more details within that private channel.
Thanks!
Genevieve
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Thanks. I spent a long time with Support but we were not able to resolve this.
It seems it cannot be reselected. I ended up doing it the old way before control center - copying the sheets as new and putting in the cell links manually.
Why it didn't get provisioned the first time around is still a mystery. Thanks