Hot off the presses: Community Corner Newsletter! [May 2023]

Maxwell Griffith · 05/15/23

Hi Smartsheet Community! I’m Max on the Community team. Thank you so much for all the wonderful comments and reactions to our first edition of the Community Corner - Alison did an amazing job of bringing it to life. As a result, you can expect this newsletter every two months!

Let’s get into what has been happening in the Smartsheet Community! Scroll down to learn about my role in the Community and supporting all of you.

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Community highlights

Help us welcome some of our newest Member introductions in Show & Tell or look through the Trending section for more ways to connect.

Say hello to these Community Members 👋🏻

Popular ideas & feature requests (reviewed by the Product Team)!

Community platform updates

In Case You Missed It (ICYMI)

Smartsheet + Generative AI by Ben Canning, SVP of Product Management

Pass the mic 🎤 Community Champions

Community Champions are members who demonstrate product expertise and generosity in sharing best practices and support with others on the platform.

"Jump in, ask questions, share, and explore all the areas in the Community, like the Trending, Topics, and Best of sections, to find interesting information, tips and tricks."

- @Andrée Starå

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Member Appreciation

This month's leaderboard

Member spotlights

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Overachiever's Motivation Mix

The Smartsheet Overachievers are here to give you the songs that will keep you going and keep you achieving! Here’s what’s on the playlist this quarter.

Manuel Turizo, "La Bachata"

“The reason why the song motivates me is simply because it makes me want to stand up and dance! Bachata chords always have that effect on me, even though I don’t know how to dance bachata at all. But it makes me feel like I am on a beautiful, paradisiac beach somewhere.”

@SofiRuiz, Studio Manager & Argentina Studio Lead at IQVIA, United States

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More about me

If you haven’t gotten a chance to meet me in the Community yet, I’m Maxwell (you can call me Max) ✌️ the Sr. Web Producer for our Community Platform as well as for our website and Help and Learning center. I’m usually working behind the scenes ensuring the Community is a wonderful and functional place for our members to form connections without any interruptions.

A few things about me:

I’ve worked at Smartsheet for nearly 3 years (anniversary approaching in July 2023). This has been my all time favorite job/role and I attribute this to all of YOU and my wonderful co-workers.
I grew up in Seattle, but I currently reside in Upstate NY with my fiancé, Emily, and dog, Finn.
Outside of work I love to row, run, travel, and spend as much time as possible with friends and family.
My favorite band is Death Cab for Cutie, naturally being from the Pacific Northwest. Love moody music just as much as the weather in Seattle.

👉 My favorite tip

A good way to level up and earn more badges within the Community is by doing the following: 1) Login to the Community 2) React to posts and comments. These are two extremely effective ways you can gain points and earn badges when reaching milestones (i.e. 5 up votes, 10 insightful, etc.) along your Community journey!

Until next time,

Maxwell from Smartsheet

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Give us your feedback

Have ideas for the next Community Corner? Leave your thoughts in the comments!

Note: Unfollow this Topic if you'd no longer like to receive alerts. We'll miss you!

J Lin · 05/15/23

The column name change without disruption to Report is huge! Thank you!

Mr. G · 05/16/23

Dark mode!!! My retinas are burning!!!

Thank you :)

SomeRando · 05/16/23

The report item will make life easier for sure!

I'm looking at the features that are selected for roadmap and I'm finding they are very low in the totem of larger requests. I'm noticing a lot of front facing enhancements are report bound, but there are a considerable amount of sheet specific gaps (logic, client-side actions, automation updates, etc) in the product set that still need attention. If there's a way to provide reasoning for enhancements over others, please include that in your roadmap strategy.

Lastly, another ask is a proper roadmap view that is accessible and fully browseable. For the life of me, I can't find that anywhere in the community. If it doesn't exist, please prioritize it for everyone to increase transparency for your user base.

Paul Newcome · 05/16/23

@SomeRando Smartsheet reviews the Product Ideas (link at top of page as well as below in this comment) every 30 days (at least I believe that is the frequency). I can't remember how many but they do select the top # voted ideas. Each idea also indicates where it is on the roadmap.

https://community.smartsheet.com/categories/smartsheet-product-feedback-%26-ideas?sort=top

Paul Newcome · 05/16/23

@Maxwell Griffith Love kayaking!

Bonus pic of a Jack Skellington dragonfly!

SomeRando · 05/16/23

@Paul Newcome, yeah, I've seen that view. Appreciate the reply, but I still want a visual similar to Projects, Jira, Trello, Monday, etc. Another question is around community cleanup of ideas, posts, or anything else that would lead to a product idea. Do you or others know if that action is being done to dedupe information? I know at least for a few items I've been following that it's not centralized. Maybe with that approach we'll have a better idea of what's in the roster.

Andrée Starå · 05/16/23

@SomeRando

I hope you're well and safe!

Yes, when the Smartsheet team notices duplicates or similar requests, they usually combine them into one.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

Paul Newcome · 05/16/23

@SomeRando The admins do try to keep the Product Ideas as combined as possible, but it is certainly a daunting task. A lot of people would rather just submit their own idea instead of searching which adds more work to the Admins' already daunting task of keeping us all in line. Haha.

As for regular posts… There are A TON of posts every single day. But we also have to try to do our part as community members to search before creating a new post. Again… Keeping everything consolidated is a manual process. The more due diligence we follow by searching for and commenting on similar threads instead of just creating new ones (when possible) will make their job actually feasible which in turn makes it easier for us to find things. Basically we have to help them help us.

Of course I am not saying that you personally don't do any of that. I just mean in general it does happen quite a bit.

SomeRando · 05/16/23

@Paul Newcome, yeah, spot on and thanks for the update. I agree with you on TONNE and happening often :). Thanks for all the updates from everyone else, and hopefully this will improve over time.

Paul Newcome · 05/16/23

@SomeRando No worries.

@Maxwell Griffith Would it be possible to have an intermediary screen that pops up before someone posts a question? Maybe one that brings up suggestions based on key words in their posts and a big flashing pop-up that says "Did you REALLY search for this yet?" 🤣

Darla Brown · 05/16/23

@Maxwell Griffith Thank you for putting this together. Really love having it all in one place.

I cannot wait for the option to customize data labels on Charts. I've been waiting for this since 2019!!

Now, I just wait for the ability to add a trending line to a graph. Dreams do come true lol

Brock Moreno · 05/16/23

A proper case formula would be rad.

Paul Newcome · 05/16/23

@Brock Moreno What do you mean?

Alison Clancy · 05/16/23

Great job on this @Maxwell Griffith, where would we be without you?!

Maxwell Griffith · 05/16/23

https://community.smartsheet.com/discussion/comment/375919#Comment_375919

These are awesome photos, thanks for sharing @Paul Newcome! Happy to have a fellow kayaker chime in on the newsletter.