Add Ons and Integrations
Add Ons and Integrations
Ask questions about Control Center, Dynamic View, DataMesh, Pivot App, Calendar App, or WorkApps. Discuss connecting Smartsheet to your other systems with integrations such as Bridge, Data Shuttle, the Jira connector, and the Salesforce connector.
Can a SysAdmin transfer ownership of a WorkApp
I have a user that left the company and was offboarded, their content was transferred to the appropriate person but their WorkApps have been lost. Should they have been transferred to the chosen user when their account was offboarded?
Answers
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There currently isn't a way for a System Admin to transfer Workapps from the Admin Center while transferring Smartsheet items. The user would need to transfer them before being deactivated. Here's more information: Transfer ownership of a WorkApp
Please submit your feature request to the Product team by creating an Idea Post in the Smartsheet Product Feedback and Ideas topic here in the Community.
Cheers,
Genevieve
Need more information? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao!👋 | Global Discussions
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@Genevieve P. - so if the Workapp wasn't transferred - it is stuck and has to be recreated?
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Hi @io_DR
You can contact Support to help with the transfer if the user has already been deactivated. Please see the steps in the Help Article linked above:
Cheers,
GenevieveNeed more information? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao!👋 | Global Discussions
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