-
Changes to Smartsheet login experience: What admins should know
Smartsheet will be rolling out changes to our web login experience in early February 2026. These changes pertain only to the user login flow and do not affect authentication behaviour, provisioning, or SSO settings. This refresh improves clarity and reduces friction during sign-in. No action is required – users will simply…
-
Session timeout controls for system admins - now generally available!
October 30, 2025 System Administrators in Business and Enterprise plans can now configure how long users stay signed in before being logged out for inactivity — anywhere from 15 minutes to 30 hours. This update makes it easy to align Smartsheet session policies with your organization’s security and compliance standards,…
-
Automatically Identify, Notify, and Archive Inactive Smartsheet Assets
Problem Smartsheet environments quickly become cluttered with inactive Sheets, Reports, and Dashboards that are no longer viewed or updated. This creates confusion for users and significant overhead for admins, especially in large or regulated environments. There is currently no native way to automatically identify, notify…
-
Automating Seat Management now generally available!
September 3, 2025 System Admins can now automate Provisional Member approvals through IT service management (ITSM) systems like ServiceNow, Atlassian, or Freshservice. The newly available integrations streamline seat management and reduce administrative workload for System Admins at organizations with large numbers of…
-
Help Article updates December 2025
Hello Community, We’ve published the following new content. New videos on these topics: How to Use Tags in Brandfolder in Tag Assets How to Create Automated Update Requests in Request updates with workflows And new Help articles, including: Create linked dropdown columns Smartsheet Control Center glossary Identify your…
-
Safe Sharing Request Form & Automations?
I just returned home from ENGAGE and learned about Safe Sharing. The presenter mentioned there is a form that could be set-up for those to request someone be added to the Safe Share list for a set period of time and then have that sheet set-up with automations to alert someone if they need to be changed. I was wondering if…
-
Greater control over users and budgets with Admin approval
October 27, 2025 Starting today, Smartsheet is introducing new Provisional Member settings in Admin Center, offering two options: a default setting that automatically downgrades all Provisional Members to a free seat at the end of their trial and an optional setting that automatically upgrades Provisional Members to paid…
-
Add users on seat types page
October 8, 2025 System Admins can now add users on the seat types and true-up page in Admin Center. This new feature saves System Admins time by enabling them to add individual users directly on the seat management page as well as add users in bulk via file upload. Users can be assigned paid Member or free Viewer seat…
-
Please reinstate the email notification when a user accepts an invite.
Previously, all SysAdmins would receive an email notification when a user accepted an invite to the plan. Currently, the notification goes to the "Main Contact" noted in Account Administration. In our case, the Main Contact does not create user accounts, so it doesn't make sense to send to only them. Can you reinstate the…