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Easier way to identify and transfer Premium App Assets from one user to another for System Admin
Currently there is no easy way to identify what premium app assets was created by the user who is leaving the company. (or left the company) System admin is not able to view assets created by the user for DataMesh Pivot Workapp System admin can view asset created by user but unable to transfer ownership: Data Shuttle Some…
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How to remove deleted sheets from Sheet Access Report?
Even as a System Admin for my org, I do not have the ability to see all the sheets/reports/dashboards created by my organization's users. So to identify the Smartsheet resources used across the business, I periodically run a Sheet Access Report out of the Admin Center. However, I've noticed that deleted sheets never…
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Does the system administrator certification include the new user subscription platform?
I have already purchased the exam was was going to take it soon. Now I see another learning path for User subscription model. Just want to know what to prepare for. Thank you
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Software Access only while on VPN
Hello all - is it possible to only allow organizational users access to Smartsheet if they are connected to our Azure VPN? Or does anyone have any solutions for this or ideas? We want our approved domain users only to be able to log into Smartsheet if they are connected to our VPN. Thank you for your time, thoughts,…
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What is the best way to handle changes on assigned person?
Suppose one of my coworkers left the company and there is this new person coming in to fill the same position, same responsibility, etc. I want to make sure all of the shared sheets (not just the owned ones) and also all of the assigned cells transferred from the person who left to the new person. What is the best way for…
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Admin Approval Needed on Active Accounts?
How do you solve the "need admin approval" problem? Multiple people are having the issue where they have active smartsheet accounts within our enterprise account but are receiving the need admin approval error. I can send a password reset link and then they can get in but it happens all the time. I have a user who was able…
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Admin Center User Auto-Save Default setting Control
When a new account is created, auto-save is automatically turned on. In our company, we would like to disable auto-save by default. However, there is no way to set the default setting for this in the Admin Center. Many of our users have many Tabs open and use multi-screens. We want to avoid them accidentally overwriting…
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Upcoming SmartStart System Admin Webinar with Live Q/A
Hi everyone! Come join our upcoming webinar, geared towards System Admins in Smartsheet. This webinar is focused on System Admins on our legacy collaborator model. System Admins are designated to manage users and adjust settings for everyone in the account. By attending this webinar, you will gain insight into: Managing…
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Dashboard canvas size conversion
(Sys Admin) Custom welcome, help and upgrade screens are set to a 970 pixel width. I have created my custom screens as dashboards because that just seemed to make sense. I want to set my welcome screens in the dashboard to 970 pixels wide - is there any way I can do this? eg can I convert the squares in the dashboard…
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Data Mesh Administration
When a user's Smartsheet license is removed we are currently unaware if a person has any configs in Data Mesh. When a person is deleted or license removed, these configs should go to an escrow account like we do currently with sheets. We just learned someone had configs and fortunately the person's ID had not been deleted…
