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Why is my workflow not updating my Smartsheet columns after initial run?
I have set up a workflow from an excel file to my smartsheet. I have it set that whenever a new sheet is added it should update my data, but that is not happening. Ex. One of the columns is for prices. If the new source attachment has new prices and i add to the workflow, the price does not change in the Target sheet when…
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Support Portal ticket experience!
Hello everyone, I'm new here and have a quick question. For those who haven't purchased a support package, how long does it typically take to get a response to a ticket? I submitted mine a week ago, and it still appears to be unassigned and marked as new. I would appreciate hearing about your experiences. Thanks!
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Resource Management
Hello, I am trying to use the Resource Management function but I am unable to connect to the URL: https://rm.smartsheet.eu/ I get the following message: "You aren't associated with any organizations. Your Smartsheet credentials aren't associated with any Resource Management organizations. Ask your Admin to invite you to…
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Reference Auto ID column and other fields in automated Comment emails
Context: When entering comments, the automated email that gets sent when @someone is used references the row number of the comment. Row numbers change as items are added and removed, which can lead to confusion when only referencing the row number. Using the Auto-Generate Row ID functionality provides a static identifier…
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Copy Row automation brings original sheet 'Created date' instead of showing date it was moved
Please help, I have a helper sheet that I am using to capture time stamps of when a row goes to different statuses (ex: capture time stamp when request status changes from: In Review, Pending Response, and Completed). To do that I set up a copy row automation that triggers when those statuses change. Then it copies the row…
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Ability to sort column property values in ascending and descending order
Often we will need to update/edit a column properties Values and when the new values are added, they are not always sorted in any particular order. Currently to workaround this, I open an Excel sheet → put the values in a column → sort the column. It would be a heck of a lot cooler if I could do that in when editing the…
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Set Up Auto Notification
Is there a way to set up an automatic notification to send to an email address in a cell? When ive tried to set this up ive selected send to Contact but it only recognises the Created By field as a contact list.
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Linked cell not working
I have linked my plan cell with another cell from another plan (it was task status btw), so it will serve as reference for my plan when my dependency task is complete, I can proceed with my tasks, but the content of this cell is not updating (the other links I did worked). What could be happening? thanks.
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Why can't I access the workflow automations on a sheet that was shared to me?
The sheet owner already made me an admin yet I still couldn't open the workflow automations tab (I can access the forms, edit the columns, rows, cells, and etc.) I have good network connection and I already tried refreshing the tab several times. They even removed me then added me again multiple time but the same message…
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Copying rows to new sheets based on multiple selections in one column
Hello, new to Smartsheet so might not use the correct language, but hopefully someone understands what I need! In my company we host CPD sessions where suppliers will come in for an hour over lunch and teach us something new. We need to keep a record of these sessions and who attended them. I have set up a sheet where I…