-
Transfer ownership of Smartsheet items
We created a workspace and made our client (from a different organization) the owner, but there are still several sheets, reports and dashboards that are under our ownership. We are not a licensed user anymore. Is there any way for us to transfer ownership of all items to our client without having to do it one by one for…
-
DocuSign Integration: Logging in with alternative account
We're starting to use the DocuSign integrations since we've already been using it, and like the automation offered through Smartsheet. When I set up the DocuSign and created the two mappings we have for this project, I logged into my user account with DocuSign. However, I now realize that the envelopes are sending as…
-
Core Product Certification Resources
Are there classes, tutorials or resources available for the core product certification that come as a course? Or do you just "study" on your own and then sign up and take the exam when you are ready? I am new to Smartsheet but would like to be certified. Thanks!
-
Callback service with zoom for urgent TechSupport
Our account has direct phone support included. However because of bad audio quality and most of all the missing ability to share the screen it would be awesome to be able to write a quick message somewhere, that I need help and the Smartsheet support sends me a zoom invite asap to clarify the issue.
-
Formula help with SUMIFS. Would like to incorporate an IFMAX in there somehow.
Here's the headers in one sheet and a few example rows to picture what I'm looking to do. So project 8 for example might see his engagement go up from Facture (invoice) 9.6 to 9.7. The engagement of PO ending in 1258 went from 888888 to 999999. That's a scenario that might happen which I'm trying to capture in a formula.…
-
NEW: Get Help page in the Community
Hey Community, It's been incredible seeing the growth in members and discussions here in the Community over the last few years. Based on your feedback, we've expanded to have multiple ways to join in, engage, and connect with fellow members! Today we have a new page for you to check out: a section specific to support: Get…
-
Start date auto update?
Hi, everyone. I'm very new to using Smartsheet and am having some troubles regarding start/finish dates. I'm trying to find and use the correct formula/automation to change the start dates if the previous job task has run over its allocated time. For example, I use Smartsheet to schedule trades for job sites, if a tiler…
-
Can you Log a Cell In time?
Within my project sheet I have formulas set up to show me the present of Target duration vs actual completion date. The parentage in cell will change as we close out projects. Is there a way to track/Log this cell as it changes so that I can create a line graph to see our patterns over time?
-
Technical Support Horrible
We are new to Smartsheet and we are on an Enterprise plan. I had three interactions with support so far and all three have been horrible. First one was regarding this: Populating Contact List Dropdown — Smartsheet Community. I got more information from the community than the actual support case I opened online. The…
-
Gantt Chart Display and Behavior - Open to today's date mysteriously gets unchecked.
After I have checked Open to today's date for my project setting, it gets unchecked in a couple of minutes. Is anyone else experiencing this? https://help.smartsheet.com/articles/765755-modifying-project-settings#toc-customize-the-gantt-chart-display-and-behavior
