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Deactivating the former administrator
We are looking to deactivate the account of the former administrator. We understand that the assets created by ad managed by the account will remain active but are concerned that the folder structure will be destroyed. Can anyone clarify what will and will not remain?
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Login defaulting to my g-mail account, even when I put in work e-mail?
I have received an invite from a customer for my WORK (Outlook) account, and when I go to log into Smartsheet it keeps defaulting to my GMAIL account, even when I put my work e-mail in and password for Smartsheet, boom, gmail account on the landing page and no refernce to my work e-mail. I log in with my work e-mail and…
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Attachments and Deleted Users
My company uses onedrive to upload attachments to sheets. If a user uploads attachments via onedrive and the employee is deleted or deactivated, will the files still be accessible?
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Impact of deleting/removing a user
What is the impact of deleting a user if they were previously an owner of sheet and groups? (Note; I have already transferred all of their items to someone else, but they were the original author of these sheets and had input (row entries and comments alike) . I don't want to lose knowing what they did in the past in case…
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User access, delete and reinstate?
Hi all, I have recently had an issue where a colleague couldn't gain access to their SS account so I deleted the user in admin centre and created them as a new user using a different email address. That worked and got them into the account. I then tried to change the primary email address to the previous original email and…
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Smartsheet not saving consistently
I have multiple Smartsheets this has happened to, although I save and make sure prior to closing the SS it has been saved, and triple-check by the "save" icon being "shaded" prior to closing the SS. From time to time when I return to a given Smartsheet, data I added or changed is missing, did not take. This doesn't happen…
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User Management - Custom Job Categories
Allow entry of custom job categories. Add new fields to capture a user's business unit and department. These fields should also be included in all user reports. This functionality would be helpful for businesses that cross charge business units and depts for licenses and usage.
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External collaborators with expiration date
In bigger companies often external collaborators are invited for a project. Easy to achieve. For lots of projects with hundreds of internal and external collaborators it would be very helpful if an admin could either set an expiration date, or at least a reminder to check if a specific collaborator should be removed.
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Resource Management: Improve View of Time & Fee Categories in Settings
In the settings, the Time & Fee Categories view chops off the end of Categories with longer names. There is so much space on the page, it does not make sense why the full name of the category would not be visible. Something like "Example Long Category Name" would be listed as "Example Long Ca..."
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Being able to give a new user the same sheet access permissions as an existing user
We utilize hundreds of sheets for across our 15 locations and every time we add a new team member, they must be manually given sheet permissions- which can be upwards of 50 sheets per person. I would love to have a way to provide a new user the same permissions as another user. It would be much quicker and would guarantee…
